MOUNT LAUREL, N.J. (AP)  -- A video may have shown that Mindy Jordan was alone just before she fell from the balcony of a cruise ship.

But her mother says she still wants authorities to continue looking into what happened -- even though the FBI says it does not look like there was foul play.

Jordan, of Pine Hill, fell into the Atlantic Ocean from a balcony of Norwegian Dawn on Sunday night, about two hours after boarding the Bermuda-bound vessel with her boyfriend.

Miami-based Norwegian Cruise Line says surveillance video from an interior hallway shows that Jordan was alone in their room from 7:36 p.m. until 7:53 p.m., when an exterior camera shows her falling from the balcony.

The cruise line has said its preliminary investigation indicated that Jordan, a 46-year-old nurse and mother of two teenagers, slipped while trying to climb over from her room's balcony to a neighboring balcony where her boyfriend, Jorge Caputo, was visiting with friends.

Jordan's mother, Louise Horton, of Bordentown, said the cruise line has told her about the surveillance video, which hasn't been made public, and that she doesn't believe the video shows exactly what happened leading up to the fall.

``If that happened, how would they know that?'' Horton said of the cruise line's conclusions.

Cruise line spokeswoman AnneMarie Mathews said Thursday that the exterior video shows the railing of the balcony, but not the area inside of that. She said she had not seen it and was not certain whether it shows what Jordan was doing before she fell.

Mark Mershon, an FBI assistant director, told Fox News that the video quality is not clean enough to determine exactly what happened. But, he said, ``The information that we have acquired does not suggest a crime, but that is not definitive.''

Horton says she has declined the cruise line's offer to fly her to Bermuda to see the video and pick up her daughter's belongings. She says she's asked for the video to be sent to her -- something Mathews said the cruise line would not do.

Mathews said the video was being provided to authorities, but not to the media.

The FBI is investigating the fall. Agents met the ship in Bermuda on Wednesday and interviewed some people aboard.

Jim Margolin, a spokesman for the FBI's New York office, said the agency might not make an announcement if its probe finds that no crime was committed.